Talk to a human

Three direct lines and one short form.

Whether you need to chase a stalled Salik recharge online or set up corporate billing for thirty fleet vehicles, an agent answers from Boulevard Plaza in Downtown Dubai.

Pick the fastest route in.

Phone

Spoken support in English, Arabic, Hindi, and Tagalog. No queue routing maze.

+971 54 218 7649

Live chat

In-browser chat staffed by drivers who know the difference between a Salik glitch and a card decline.

Available 24/7

Send us a note.

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Boulevard Plaza Tower 2, Suite 1412
Sheikh Mohammed bin Rashid Boulevard,
Downtown Dubai, UAE — PO Box 502341
Office hours

When the lights are on at Boulevard Plaza.

Sunday – Thursday 08:30 – 21:30 GST
Friday – Saturday 11:00 – 19:00 GST
Public holidays Phone & chat only
Transactional support 24 / 7 — Salik & mobile top-up never sleep
Support categories

Three teams, each handling a different question.

Driver support

Salik tag refill issues, gantry mismatches, balance reconciliation. Average reply five minutes by chat, twenty by email.

Fleet & corporate

Multiple vehicles, monthly statements, accounting integrations for firms across Jebel Ali and Sharjah free zones.

Press & partnerships

Media briefs, data requests, and collaborations with UAE telecom networks and Dubai mobility programmes.